Client Partnerships Associate

Do you want to work on some of the world’s biggest projects and help us tackle global challenges through a pioneering approach?

About Hyphen 

We are (re-)building the infrastructure and operating model of how cross-functional teams work together, to tackle the most challenging problems of tomorrow. To achieve this ambition, we are looking for an entrepreneurial, tech-savvy, and dynamic Client Partnerships Associate to join our team.

Hyphen is the leading global expertise partner that connects our clients – which include governments, top-tier consulting firms, and coveted investment funds – to world-class experts and specialists. Our goal is to connect expertise, determination, and strategic insight to solve the challenges of tomorrow through meaningful projects, enduring personal relationships, flexible ways of work, and cutting-edge technology.

Our team members hail from leading technology companies, Nordic designers, top-tier consulting firms in New York, high-impact missions in Myanmar, and everything in between. We formed Hyphen armed with curiosity, the ambition to tackle the most intriguing problems, and the conviction that work in the 21st century requires a new modus operandi.

Given our expanded client footprint across Europe and the Middle East, we are now looking for new team members from various backgrounds to fill key positions that are crucial to our future success. It’s a chance to join a rapidly growing company that allows new joiners to shape the direction and the way we conduct our business.

Client Partnerships Associate (full-time and remote)

This is an exciting opportunity for recent graduates as well as young professionals with one to three years of experience. You will be our thought partner who will engage in our brainstorms and stretch our thinking. Becoming an integral part of our diverse team, you will be involved in different aspects of our business beyond your core team. You will be part of a growing team with a unique opportunity to help shape the culture. Our key must-haves for you are the hunger to solve business challenges in new ways, a lot of drive & ownership to organize yourself and push your work ahead, and to be an open-minded team player. You will also need a solid technology and innovation background, as we are planning to build a fully integrated technology service stack along the entire engagement lifecycle.

You will work with a wide range of internal and external stakeholders to support the day-to-day activities of our Client Partnerships Team and help us meet our ambitious growth objectives. This will require you to represent Hyphen, acting as a key liaison and point of contact for any inquiries from our clients, contractors and partners.

What you will achieve 

• Support in shaping our offering to our clients: Prepare presentations for our clients, ensure the completeness and accuracy of documentation, participate in expert calls, and support our senior leadership team in carrying out their responsibilities.
• Build a global network of leading topic experts: Proactively help to develop and enhance our contractor database and carry out LinkedIn searches.
• Build our future technology stack: Drive continuous improvements in both our daily workflow and our overall technology environment. Go beyond suggesting solutions and take the initiative to independently execute the improvement process.
• Act as a key counterpart to clients, contractors, and partners: Manage relationships with our clients and contractors, serving as one of the primary points of contact for inquiries. Work in our Client Partnerships Team representing Hyphen in dealings with a wide range of external stakeholders.

You will have  

• A knack for mastering complex tech tools (e.g Airtable) and/or knowledge of programming languages (e.g. Python).
• Ability to adapt and understand a wide variety of concepts quickly – one day you will be building an advisory panel on space policy another day you will be working on our internal process improvements to contribute to greater efficiency.
• A strong analytical and problem-solving mindset and the ability to execute ideas both autonomously and within teams.
• A willingness to take a high level of responsibility and ownership, and the ability to manage your workload efficiently and prioritise tasks without constant supervision.
• Proven project management skills, including the entrepreneurial drive to develop and execute self-designed initiatives.
• The ability to communicate concisely and clearly to different audiences.
• An interest in working in a start-up environment.
• A high comfort level working in a continually changing environment.
• A value-based, collaborative working style with a demonstrated commitment to the highest standards of ethics and confidentiality.
• Strong alignment with Hyphen values, demonstrating a deep commitment and comfort in embodying these principles throughout your work.
• Fluency in English, while proficiency in any other language is a plus.

What we offer

• Flexible working location and working hours. 
• Competitive salary package: $43 – 49k per year.
• Discretionary year-end bonus.
• Technology allowance.
• Generous education and well-being budgets. 
• Regular co-working weeks with the team. 
• Generous holiday allowance, sick day allowance, and parental leave. 
• Global year-end paid company holiday closure.
• Learning and development opportunities. 

 At Hyphen, we believe that a diverse workforce allows us to be more innovative, more creative and get better results.  We provide a competitive salary package and additional benefits in line with experience and background. 

This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential new team members may need to be successful. 

Please consult ‘Hyphen Careers section’ for additional information.