Hundreds of invoices completed, countless hours saved, and a smoother experience for users have made for a successful first year for our timekeeping, invoicing and expenses solution Chronos.

Built by our own in-house team, the system has become a quiet engine behind our operations and a clear example of how thoughtful technology can transform everyday working life.

Chronos was built to remove unnecessary friction and give specialists more time to focus on meaningful work. The results have already proved the value of that ambition.

Rolled out to our own team first, Hyphen is now used by well over a hundred contractors working across a wide range of projects.

One of the key impacts has been the streamlining of the month-end process for everyone who uses the system. Instead of receiving key documentation and receipts via spreadsheets with inconsistent formatting or emails loaded with endless receipts, the majority of time, invoice and expense submissions flow through the platform with ease.

Feedback on the system has been positive, with professional partners seeing the benefits of using our one-stop administrative stop. Mohyee Emam, Managing Partner at Nexus Mena Advisory, is one such user and said using Chronos has made his working life easier.

He said: “I am very satisfied with the Chronos portal. It is user-friendly, intuitive, and makes submitting timesheets and invoices quick and effortless. The required inputs are simple and straightforward so it allows me to complete the process in no time. Overall, it provides a smooth and efficient experience.”

Our shift from a largely manual process to a tailor-made, integrated solution that captures data in a standardised format has had a profound impact on our financial systems, too. Our team now has cleaner financial information, more coherent documentation and needs to make fewer manual corrections.

These improvements support faster billing cycles and reduce the operational friction that naturally appears during busy periods. The success of Chronos reflects the belief at Hyphen that we can build practical tools that enhance performance and improve the experience of every stakeholder.

In short, the success of Chronos reflects Hyphen’s belief in building practical tools that enhance performance and improve the experience of every stakeholder.

“I rely on Chronos daily, and the difference it has made is tangible,” said our Financial Controller, Faith Gabriel. “Tasks that once required several emails and manual steps now take only a few moments. It has given us a cleaner way of working and a clearer view of financial data, making it easier to manage project operations and keep things moving.”

As Chronos progresses through its second year, development will continue to focus on features that increase transparency and keep administrative effort to a minimum. Its life so far shows what purposeful technology can achieve when built in direct response to user needs.